Diagnosed: An Insider's Guide for Your Healthcare
When Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States—Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it is this hard for them, how hard was it for everyone else?
Diagnosed is the book Cris and Ed wish they’d had when they embarked on their medical journeys, offering guidance, strategies, and more than a few checklists on how to:
Process the shock and grief of a diagnosis
Advocate for yourself (or your loved one)
Harness the power of shared decision-making
Access the best resources and technologies to support your recovery
Create a personalized care plan that reflects your values and goals
Celebrate your milestones, honor your losses, and embrace your new normal
Purchase Diagnosed here.
About the authors
Cris Ross is CIO at Mayo Clinic, responsible for the organization's information technology. Prior to joining Mayo Clinic, he held technology and business leadership roles with Surescripts, Minute Clinic, and United Health Group. Previously he held various roles as a tech entrepreneur, financial manager, and a congressional aide. Cris serves as a Director on the CaringBridge board and the Minnesota Opera board, is former chair of the board of HIMSS, and has been an advisor to government agencies and industry associations. He is a survivor, caregiver, and co-author of the book, Diagnosed: An Insider’s Guide for Your Healthcare Journey.
Ed Marx is a healthcare innovator and leader with over two decades of experience in digital transformation, strategy, and execution. He is the CEO of Marx Advisory, a company that helps healthcare executives and organizations achieve objectives and key results. His mission is to leverage his clinical, business, and technical expertise to enable better healthcare delivery through digital products and services. He speaks globally on all things healthcare, innovation, leadership, transformation, and life. He serves on a few select boards, writes healthcare bestsellers, and pursue passions in alpinism, tango, and TeamUSA. He is also a veteran, survivor, and co-author of the book, Diagnosed: An Insider’s Guide for Your Healthcare Journey.